Phoenix Frozen Foods is dedicated to keeping your details private.

Any information, we collect in relation to you, is kept strictly secured. We do not pass on/sell/swap any of your personal details with anyone. We use this information to identify you, provide you with any newsletters (if applicable) and to personalise your experience with us; that’s all.

Phoenix Frozen Foods uses cookies. Cookies sent to your computer from Phoenix Frozen Foods only last while you’re browsing our website. We do not store persistent cookies on your computer. Cookies also allow us to give you a more personalised experience providing you with a more friendly, interesting and enjoyable experience. Whenever you use our website, or any other website, the computer on which the web pages are stored (the web server) needs to know the network address of your computer so that it can send the requested web pages to your internet browser. The unique network address of your computer is called its “IP address,” and is sent automatically each time you access any internet site. From a computer’s IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.

We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when completing a registration form and downloading a document on our site. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your experience with us.